Terms and Conditions
Prestige Printing do not offer any credit account and no design work or printing will commence until we receive full payment.On receipt of your order you will receive a confirmation email. A full VAT receipt will be posted to you within 3 working days.
Proofs will be emailed to you within 3 working days unless you request a digital colour proof to be posted you. Please allow 4 working days for this. On receipt of your proof, please check everything with extreme care. Whilst every care is taken to ensure accuracy, PRESTIGE PRINTING WILL NOT BE RESPONSIBLE FOR ERRORS PASSED BY CLIENTS AS CORRECT ON THEIR PROOF
If there is an error or your are unhappy with any aspect of the proof we will amend the artwork until you are completely satisfied.
Once you are satisfied with your proof then let Prestige Printing know as soon as possible by returning the proof slip by email, fax or post.
We are unable to process your order until we have received confirmation that you proof is acceptable.
WE CANNOT ACCEPT PASSED PROOFS OVER THE TELEPHONE.
Your order with then be processed within 14 working days.
When ready your order will be sent by courier to 1 address.
We cannot accept PO Box Addresses
We will acknowledge receipt of your order by sending an email to you at the email address you provide in your order form. This does not constitute acceptance of your order. We must receive full payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received and authorized by us we will confirm that your order has been accepted by sending an invoice receipt to the address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.
Delivery surcharges apply to the following areas:
ISLE OF MAN
ISLE OF MULL
ISLE OF SHETLAND
ISLE OF SKYE
ISLE OF WIGHT
ISLES OF SCILLY
ISLE OF LEWIS
Cancellation of orders announced prior to the despatch of artwork, no charge will be incurred a full refund will be given.
Cancellations announced after despatch of artwork will incur a charge £10 + vat per product and cancellation announced after receipt of passed artwork by prestige printing, No monies will be refunded.
If Prestige Printing are unable to process your order because of a technical problem or any other reason that is attributable to Prestige-Printing, a full refund will be given
Uncleared cheques – A charge of £14 + vat will be incurred for cheques returned by the bank as uncleared, please ensure you have sufficient funds in your account.